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Please Read FAQ'S.
Q: I do not use Credit card, Can I still shop on your web site & pay with Money order or Personal check?
A: Absolutely, Please place your order on our web site. Choose (Check or Money order by mail) option during checkout. Complete step by step instructions including Mailing address, total payment, who to make checks or Money orders payable to, will be given at the end of checkout.
Q: I placed an order but I didn't receive an e-mail confirming my order.
A: All e-mail's are sent automatically which is a standard procedure. Please check your Spam folder. Often, e-mail's are delivered directly to your spam folder. Please, Also make sure that you provided us correct e-mail address. If you think, you provided us wrong e-mail address by mistake, simply contact us and we will correct it in our system and send you confirmation right away.
Q: How much is S&H?
A: S&H charges can be calculated on our web site. Please place the desired products you are interested in shopping cart, enter your postal code & hit Calculate Shipping button. All shipping costs will be displayed based on your zip code and items you purchased.
Q: I just placed the order, Can it be canceled?
A: Yes, we can cancel your order, given that your credit card has not been charged & or your item has not yet been shipped. We cannot cancel or edit shipping address once the item has been shipped. Please contact us ASAP.
Q: Do you accept International orders?
A: We currently accept orders from within United States and Canada. However, if you really need something and you are located outside United States & or Canada, we can set up a special order just for you. Only certain items can be shipped internationally. Please e-mail our customer service department to see if we can ship that product to your country. If we decide to ship your order, payment must be made thru Google checkout, Bank wire transfer, Western Union or certified international check only. No other form of payment will be accepted. More information about Google checkout can be found at checkout.google.com.
Q: Is there any Customs fees, Brokerage fees or Duties for International destinations?
A: International customers are responsible for their countries Customs, brokerage and duty fees. It is not included in S&H charges. We will not write gift or lower value on customs forms.
Q: What Method of shipping we use & Which Carriers?
A: We use UPS & USPS. We at time of shipment decide which carrier to use for any particular shipment. We reserve the right to use the shipping carrier and shipping speed unless prior arrangements has been made by customer. All orders need at least 1-2 business days of processing time regardless of shipping method picked during checkout. If you require signature delivery, please contact us 1st to make arrangements as there is additional charge for this service.
Q: Is your web site Secure & is it safe to order online?
A: YES, our website 100% secure. Our site uses the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to maintain a very high level of security. This web site is secured using a Network Solutions certificate and is tested daily for any security Issues. This ensures that all information you send to us via the World Wide Web will be encrypted. You can click on the Network Solutions seal on right hand side of any webpage on our site which will verify the validity of our certificate, and our commitment to your security. Please shop with confidence and please do not hesitate to contact us if you have any questions at all.
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Contact us
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Our Mailing Address
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E-mail
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AsSeenOnTVGuys.com
4 Marc Ct
Parlin, NJ 08859
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